fbpx

Membership Policies

CLASS ENROLLMENT AND CANCELLATION POLICY:

All members are required to pre-enroll in classes to secure a spot in their desired class time. All Power Hour classes are capped at 12 members. If you are unable to enroll prior to the cap then your name will be added to a waitlist. If you have pre-enrolled in a class and can no longer attend, you will be required to cancel your enrollment 90 minutes prior to the class start time to allow for another member on the waitlist to attend the class. If you are on the waitlist you will need to wait until a spot opens to attend the class. The system will notify you directly if space becomes available. Please Note: Once you arrive to class you will still need to check in via your phone to change your status from enrolled to checked in for that specific class. Enrolling in the class is not the same as checking in to class.

This policy is intended to ensure we have the resources necessary to run each class safely and effectively. Please Note: If you fail to enroll in the class and show up, you run the risk of not being able to attend the class if it is already full and will be asked to wait until the next available class.

LATE POLICY:

If a member is late to class, they will need to check in with the coach on duty to determine if they will be able to attend class. We typically will extend a 5-10 minute grace period as long as the class is still in the middle of the group warm up, but ultimately it is at the Coaches discretion and safety assessment. If the class has commenced the skill or strength portion of the class then the member will be asked to attend the next scheduled class of the day. This policy is meant to ensure that classes run on schedule and in a safe manner. We value your safety as well as our members and coaches’ time, and we ask that all of our members respect this policy and make every effort to arrive on time, if not early for class. Additionally, if a member is consistently late to class and it appears they are abusing the late policy, the member will be asked to attend the next available class of the day.

MEMBERSHIP PLAN RENEWALS, CHANGES AND CANCELLATIONS:

Over the years we have been so fortunate to build an amazing community based around one heck of an effective fitness program. That said, we know sometimes things change which makes it necessary for you to change your membership. Because of our close relationships sometimes those conversations are not simple and we want to make them fair for everyone. We do this by sticking to the same policy for everyone no matter the circumstance or the love we have for them.

AUTOMATIC RENEWAL:

All Monthly Session Based Membership plans are paid by monthly automatic electronic payment (credit card, debit card, or automatic checking account draft). Monthly memberships will automatically renew each month at the same payment terms and billing date established at time of enrollment. Any changes to plan, or cancellation must be received 30 days in advance of the next billing cycle or plan expiration date. It is the members responsibility to monitor membership expiration and renewal dates.

MEMBERSHIP CANCELLATION:

Month-to-Month plans and memberships can be canceled at any time, however all cancellation requests must be submitted via our Cancellation Request Form and received thirty (30) days prior to your credit/debit card processing date. All plans and monthly memberships require a minimum of 30 days written notice prior to next billing date to assure cancellation of automatic payments. Cancellation requests submitted within the 30 day billing cycle will result in a final payment drawn from your account on your established auto draft date. Once final payment has been drawn from your account, clients will have 30 days from the last bill date to use the facilities. It is your responsibility to provide written notice 30 days in advance of your next billing date. There will be no refund issued once a payment has been charged to your credit card.

MEMBERSHIP UPGRADES AND DOWNGRADES:

All members are welcome to upgrade or downgrade their membership plans or packages without penalty. Memberships can be upgraded at the start of the next billing cycle. However if a member wishes to upgrade immediately their new membership plan will be prorated based on the number of days remaining in their current billing cycle at their new rate. At the start of the next monthly billing cycle they will be charged at their full membership rate.

If a member wishes to downgrade their membership to a lower session based plan they must wait until their next monthly bill date for the new plan to be effective. Please note, changes cannot be made retroactively.

MEMBERSHIP HOLDS AND ACCOUNT FREEZES:

Clients may put their membership on freeze or hold, for a period no less than thirty (30) days (or one calendar month), and for up to ninety (90) days (three calendar months) per calendar year. Notice of freeze must be given to The Bar Athletics via our Membership Hold Request Form prior to the first day of the requested hold and will not be issued retroactively. Holds cannot be issued for personal travel under 3 weeks. All payments drawn prior to the requested hold will not be refunded. Clients will be billed $19.99 during frozen months, and have access to programming during this time. Full billing will resume automatically upon the end of the freeze period. All prepaid clients will have memberships extended by the number of frozen months. Holds longer than ninety (90) days may be issued for members of the military on temporary duty assignment with advanced notification. If a client chooses to cancel membership during the hold or freeze period, written notification must be issued within 30 days prior to the end of the hold period, otherwise clients will be charged a final month of membership upon hold release.

MEMBERSHIP LAPSES AND MEMBERSHIP REACTIVATION:

If you choose to cancel your membership at any time and return at a later date you will be subject to any rate increases at the time of enrollment.

REFUNDS:

The Bar Athletics will not provide refunds retroactively for any cancellation requests. Membership cancellations are only processed by sending written notification via the Cancellation Request Form. Please do not send cancellation messages to coaches, our Facebook page or other social media sites. The Bar Athletics does not issue refunds if you do not use your membership, nor can you carry over sessions to the next month if you missed a class. No exceptions.

DISCOUNTED MEMBERSHIP PLANS AND PACKAGES:

The Bar Athletics provides discounted rates to public service members to include all active and retired military, law enforcement, fire and rescue personnel. In order to receive the discount a valid identification is required at the time of membership enrollment.

KIDS AND DOG POLICY:

The Bar Athletics prides itself on being a kid and dog-friendly gym. But in the interest of keeping everyone as safe and focused on their fitness as possible, we ask that you adhere to these policies regarding children and our four legged friends. All children need to be able to sit unattended at the front of the gym. If they require supervision, please have a responsible adult in attendance to supervise them. Our coaches are not responsible for your children or your pets. If your child is screaming please attend to them. Children are not allowed on the equipment at any time (to include rings, bumper plates, and boxes), and must be off the gym floor during classes. This goes for our furry friends as well. Please ensure your children do not go behind our front desk at any time. Please clean up after your children to include any snacks they may want to enjoy during the class. We pride ourselves on keeping a clean and rodent/pest free environment for our members. It is also not our coaches responsibility to clean up food items. Dogs are permitted to visit the facility and must be on a leash at all times. Dogs are not allowed to run free during class times and we reserve the right to ask you to remove a disruptive dog at any time. Dogs that bark, whine, jump or bite are not allowed at the gym. Our staff is not responsible for providing your dog with water, or cleaning up any messes they make. Please always ask management first if it is ok to bring your dog to class, please do not assume it is ok without first seeking permission.

×